Ripe VIP uses Tickets to manage and complete your marketing requests.
Messenger vs Tickets
Messenger Chat = quick conversation, questions, help
Tickets = official work requests that get assigned + tracked
Our workflow
You submit a request
We confirm details + required assets
A ticket is created and assigned
Work moves into production
You receive updates as progress is made
Ticket is completed and closed
Tickets help make sure nothing gets lost and your tasks move forward quickly.