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How to Submit a Ticket

Purpose: How clients send work requests.

Written by Gavin Ripe
Updated over 2 months ago

To request work from the Ripe VIP Team, you can submit a ticket in 2 ways:

Option 1: Message us (fastest)

Click the chat bubble and tell us what you need.

Our team will confirm details and turn it into an official ticket.

Option 2: Submit through the portal

If ticket submission is enabled, you can submit and track your request directly through this portal.

Best practice

The more detail you provide (URL, assets, due date), the faster we can begin.

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